How it Works

Sending Your Garment to Us

Simply follow the steps below to have your clothes restored by our master weavers.

  1. Contact Us: Use our contact us page to initiate the repair process via phone or message.
  2. Prepare Your Items: Download our repair form and include it with your garment.
  3. Secure Packaging: We recommend placing your item in a secure, waterproof bag.
  4. Special Delivery: We recommend using Click to visit Royal Mail’s Special Delivery service page for insurance and tracking.
  5. Assessment: Once received, our experts will call you with a fixed quote.